UX Audits
If your website or app feels confusing, slow, or overwhelming, your clients will leave—often before booking, buying or subscribing.
UX stands for User Experience, and it’s all about how people feel when they interact with your website, app, or digital product. Think of it as the bridge between your creativity and your audience’s needs. It’s not just about design—it’s about making your online presence intuitive, enjoyable, and effective so people stay engaged and take action.
At Flowform UX, I specialise in uncovering hidden friction in your digital experience and giving you clear, actionable recommendations to make your website or app feel as calming and trustworthy as you present yourself in your profession.
My audit packages are designed to uncover friction points in your customer journey and give you clear, actionable improvements—without needing a full redesign.
Sample Audits
High-end bespoke jewellery store looking to reduce cart abandonment, improve conversion rates and optimise product discoverability.
Community kitchen in Bondi with goals including building a volunteer base, reducing donation cart abandonment and optimising discoverability. Includes user personas and journey mapping.
History section of the Wondakiah Residential Estate in Sydney. Focus was on increasing accessibility, quality of grammar and imagery and driving traffic.
Services
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Mini Flow $250 - $400
Complimentary discovery call
1-2 page website or app UX audit
Annotated audit findings
Prioritised action plan (5-10 actionable recommendations)
NB: $25 applied per extra page audited
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Core Flow $650 - $850
Complimentary discovery call
4-6 page UX audit or 1 full user journey with pain point analysis
Report of findings (PDF)
UX checklist for ongoing self-evaluation
45 min walkthrough call
NB: $25 applied per extra page audited
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Deep Flow $1200 - $1500
Complimentary discovery call
Full audit of site or app (up to 8 screens)
Competitor snapshot
Analytics review (if available)
Annotated report deck
60-min strategy call
Prioritised action plan
NB: $25 applied per extra page audited
Optional Add-Ons
Figma wireframe mock-ups +$150
Light accessibility audit +$100
Follow-up mini audit in 3 mths +$200
How it Works
Book your discovery call - we’ll talk about your site/app and goals
Select your audit package - I’ll send a proposal and invoice
Audit and report sent - deep dive into your site/app and I’ll send the report
Final walkthrough call (depending on package) - we’ll review your audit together and set your next steps
